Other names may be trademarks of their respective owners. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. The diagnosis and repair time usually averages 15 minutes or less. Get the Surface Diagnostic Toolkit Follow the on-screen instructions in the Surface Diagnostic Toolkit. If it's not already installed, you can download it from Microsoft Store. or its affiliates in the United States and other countries. Select Start, search for Surface Diagnostic Toolkit, then select it in the list of results. Also look for obstructions (lint, specs of dirt, etc.) in the socket the power adaptor plugs into. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. Since the connector to the Surface is not removable from the power adaptor I would try another known working power adaptor and see if that works. The digital pen is sold separately from the latest Surface Book model. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2023 NortonLifeLock Inc. Microsoft Surface is a series of touchscreen-based personal computers, tablets. Press and hold down the power button until your Surface restarts and you see the Windows logo screen (about 20 seconds), then release the power button. The Norton and LifeLock Brands are part of NortonLifeLock Inc.
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