![]() MRC has several advantages over RDP or Remote Assistance like: The MRC provides the ability to interactively view and control users’ desktops, simplifying the troubleshooting process. Mini Remote Control (MRC) is a remote control product similar to Windows RDP or Remote Assistance – but don’t make the mistake of assuming that it does the same job as RDP. Both are designed to make Windows administration smoother, faster, more integrated, and generally more awesome. What is DameWare?ĭameWare (part of the SolarWinds family of products) built their reputation on two products: NT Utilities, and Mini Remote Control. ![]() ![]() Yes, it’s that good – read on and you’ll see why. SolarWinds was founded in 1999 and is headquartered in Austin, Texas.There are a small number of tools out there that, once used, become so indispensable that you can’t live without them.ĭameWare makes such a tool. Additionally, the platform assists with the installation of the MRC Client Agent Service, and allows users to remotely control Windows, Mac OS X and Linux computer systems. The software allows users to create and deploy custom MSI packages, enforce two-factor authentication in sensitive security environments and manage remote access privileges. The platform enables users to connect to out-of-band computers that have crashed or are offline, capture screenshots and create flexible access permissions. Region Syddanmark, Network Embedded Technologies, Miami-Dade County Public Schools, Hankins & Anderson, Inc, GFI Group IncĭameWare Mini Remote Control is help desk software that facilitates screen sharing and session chat with end-users. ![]() ![]() Vendor works with businesses of all sizes and across multiple industries. Contact vendor directly for pricing details. Product is available in multiple plans dependent upon the number of technicians. ![]()
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